Frequently Asked Questions
How our flight search works, who sells your ticket, and everything about flight reservations for visa applications. Can't find your answer? Contact us.
Flight Search
Does Flicket sell flight tickets? +
No. Flicket is a flight search site. We compare fares from airlines and online travel agencies through our partner Aviasales (Travelpayouts). When you pick a fare, you go to the airline or agency's website and buy the ticket from them, under their terms.
Does Flicket charge a fee or add a markup? +
No. Searching is free and Flicket adds nothing to the fare. The price you pay is set by the airline or agency you book with and is confirmed on their website before you pay. Check there for baggage, payment or other fees, which some sellers add.
How does Flicket make money? +
From affiliate commissions. When you click through to a partner and book, that partner may pay Flicket a commission. It does not change your price, and Flicket does not edit fares or reorder search results to favour a partner.
Why is the price on the partner's site different? +
Fares change constantly. Prices on our route and destination pages are recent fares found in searches on the date shown, not live quotes, so a fare can rise or sell out. Live search results are fresher, but the final price, including any fees, is the one on the airline or agency's site.
Who do I contact about my booking, a change or a refund? +
The airline or travel agency you bought the ticket from. Your booking, payment and ticket are with them, so only they can change, cancel or refund it. Flicket does not see or hold your booking.
Is a ticket from flight search the same as a visa flight reservation? +
No. Flight search is for buying a real ticket to travel. If you only need proof of travel for a visa application, without paying for a full ticket, our separate visa reservation service holds a booking with a PNR, from $14. Ordering is temporarily paused while we connect live airline inventory; flight search works as usual.
Visa Flight Reservations
What is a flight reservation (PNR)? +
A PNR (Passenger Name Record) is the booking record in an airline reservation system, identified by a 6-character alphanumeric code (e.g., HW9LQC). Airlines and travel agencies use it to find a booking.
Is this a real airline booking or a fake PDF? +
It is a held booking in the airline's reservation system, not an edited PDF. Reservations are created through Duffel's airline API. While the hold is active, the booking can usually be looked up on the airline's website with the PNR and last name. Ordering is temporarily paused while we connect live airline inventory; flight search works as usual.
What's the difference between a reservation and a ticket? +
A reservation (PNR) holds a seat for you without full payment. A ticket is a fully paid, non-refundable commitment to fly. Many visa checklists accept a reservation instead of a paid ticket, so you do not risk the fare if the visa is refused. Check what your consulate asks for.
How long is the reservation valid? +
Standard reservations are valid for 48 hours. Complete and Pro plans extend this to 72 hours. The exact hold time depends on the airline, and in rare cases an airline cancels a hold early.
Visa & Embassy
Will a consulate accept a flight reservation for my visa application? +
A flight reservation meets the travel-itinerary item on many visa checklists (e.g. Schengen, Regulation (EC) 810/2009 Annex II). Requirements vary by consulate, so check yours. For Schengen visas the legal basis is Article 14(1)(d) and Annex II, point B(1), of the Visa Code, which lists a "reservation of or return or round ticket". Some consulates and visa types ask for more, and no service can guarantee acceptance.
Can a consulate check my reservation? +
It can. One common way is the airline's "Manage booking" page, using the PNR and your last name, while the hold is active. Practice varies: many consulates do not check every booking, and some ask for a reservation that is still valid on the day you apply.
Which visa types ask for a flight itinerary? +
Most often short-stay tourist and business visas (for example Schengen) list a flight itinerary or reservation. The US and UK do not require one to apply, but applicants often include it. Some countries and airlines also ask for proof of onward travel at check-in or on arrival. Always check the official checklist for your visa.
What if my visa is rejected? +
Our refund policy (Terms, section 5) gives a full refund when the consulate rejects the reservation itself and you send us the documentation. A visa refused for other reasons is not covered.
Payment & Pricing
How much does it cost? +
Standard reservations start at $14. The Complete Visa Bundle (flight + hotel) is $35. The Pro plan with cover letter and free changes is $55. We add no processing fees and there is no subscription; your bank may charge its own foreign-transaction fee. Ordering is temporarily paused while we connect live airline inventory; flight search works as usual.
What payment methods do you accept? +
We accept all major credit/debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and cryptocurrency (USDT, USDC).
Can I get a refund? +
Yes, under our refund policy (Terms, section 5): a full refund when the consulate rejects the reservation itself, when the airline cancels the hold before the stated period, or when a Flicket error put wrong details on it. A change of mind after the reservation is created is not refunded.
Technical & Delivery
How quickly will I receive my PNR? +
Usually within minutes of payment: the booking is created through Duffel's airline API and the PDF itinerary is emailed automatically. Ordering is temporarily paused while we connect live airline inventory; flight search works as usual.
What does the PDF itinerary include? +
Your PDF includes: the 6-character PNR code, passenger name (as on passport), flight details (route, dates, times), airline name and flight number, and the booking status.
Can I modify my reservation after it's created? +
Standard and Complete plans do not include modifications. The Pro plan includes free changes and re-booking. For all plans, you can always create a new reservation with updated details.
Is my personal data safe? +
Data is encrypted in transit (HTTPS). Card payments are processed by Stripe, so we never see your full card number. See our Privacy Policy for what we store and for how long.